🇨🇳Making payments in CZCB

1. General Information

When using CZCB banking you must have two tokens and two personal accounts set up.

The Operator personal account and token are used for entering transaction information and uploading documents.

The Authoriser personal account and token are used for approving transactions.

2. Sending Payments

To send a payment you must first enter the payment details and upload the documents via the Operator personal account. Then the payment must be approved via the Authoriser personal account.

2.1. Uploading Documents for Sending a Payment to Another Bank

1. Log in to the Operator personal account.
2. Select International Business in the top menu.

1. Select Foreign exchange remittance and then Outward Remittence.
2. Fill in the transaction information:
   • Currency — payment currency
   • Payment account — the account from which the payment will be sent depending on the selected currency
   • Remittence area — whether the payment is to be sent within China or abroad
   • Payer’s Address — your address (usually pre-filled by default)
   • Beneficiary Name — name of the payment recipient
   • Beneficiary Country — recipient’s country
   • Payee Address — recipient’s address
   • Beneficiary Bank — recipient’s bank
   • Transfer Amount — payment amount
   • Domestic and foreign expenses — Remitter
   • Intermediary Bank — recipient’s intermediary bank
   • Paid account selection — the account from which the payment will be sent
   • Currency of the billing account — payment currency
   • Remark — payment purpose (for services, such as legal services, select OTHER as the payment purpose. In the PostScript field, specify the type of service, the invoice or contract number and the date)
3. Tick Join the payee list and click Next.
4. On the next page, fill in the transaction information:
   • Contract No — contract number. If there is no number, indicate its name and date, for example, Engagement letter 2023-11
   • Invoice number — invoice number
5. In Upload files upload the contract and invoice in .zip format.

1. Tick I have known and promised:… and click Next.
2. Check the correctness of the data in the Confirm window.
3. If everything is correct, in Enter verification code enter the code highlighted in colour in the Name of payee field (pink 1234) and click Submit.
4. Click Finish.
5. The payment must then be approved via the Authoriser personal account.

2.2. Uploading Documents for Sending a Payment to a CZCB Account

1. Log in to the Operator personal account.
2. Select International Business in the top menu.

1. Select Foreign exchange remittance and then Intra-bank transfer.
2. Fill in the transaction information.
3. The payment must then be approved via the Authoriser personal account.

2.3. Approving the Payment

1. Log in to the Authoriser personal account.
2. On the Home page, click to do list.
3. Click Review next to the transaction.
4. Check the data and, if correct, click Pay.
5. Once per quarter, the bank requires mandatory reconciliation of the account balances (see 4.1).

CZCB's remittance page does not guarantee processing within 24 hours. Confirm the expected timing of the specific payment with the bank.

3. Receiving Payments

To credit funds to the account after receiving a payment you must first upload the documents via the Operator personal account. Then the payment must be approved via the Authoriser personal account.

3.1. Uploading Documents for Receiving a Payment

1. Log in to the Operator personal account.
2. Select International Business in the top menu.

1. Select Foreign exchange remittance and then Electronic document.
2. Select the account, date, and type of payment for which you are uploading documents, then click Query.

1. Select the required payment from the list below and, on the right in the Operate column, click Please upload electronic document.
2. In the new window, click Upload and upload the required documents in .zip format.

The invoice and contract must bear the company’s seal and signature. The amounts and currencies in the contract and invoice must match.

1. Tick I’m aware and promise that… and click Submit.
2. Documents have been successfully uploaded.

3.2. Approving the Receipt of a Payment

1. Log in to the Authoriser personal account.
2. On the Home page, click to do list.
3. Click Review next to the transaction.
4. Check the data in the Electronic document command details table.
5. If correct, click Pass. If an error is found, click Refuse.
6. In the new window, click Finish.
7. The payment is completed.
8. Once per quarter, the bank requires mandatory reconciliation of the account balances (see 4.1).

Confirm the expected crediting time for the specific incoming payment with the bank; CZCB's public remittance page does not state a guaranteed 24-hour deadline.

4. Other Account Operations

4.1. Mandatory Quarterly Account Reconciliation

Reconciliation confirms the account balances shown in the bank's reconciliation statement. It is submitted via a browser on the bank's online reconciliation portal (稠州银行网上对账) using this link; once reconciliation through the corporate electronic channels has been signed up, the designated contact can also reconcile balances directly in corporate online or mobile banking. The bank warns that overdue reconciliation affects normal use of the account.

1. Go to this link.
2. Authorise on the portal:
   • First field — User name — enter the Reconciliation Number from the Primary Authorisation Data.

• Second field — Password — enter the initial password issued by the bank with your reconciliation details; it must be changed at the first login (step 3.1).

• Third field — enter the code from the image.

1. Click the red Log in button on the left.

3.1. After the first login, you will need to change your password:

3.1.1 In the new window, enter a new password in the first field, confirm it in the second field, and click the red button under the last field.

3.1.2 In the new window, repeat steps 4–7 from this link, but with the new password.

1. After logging in, select the fourth line on the left.

1. Select any account from the list provided.

1. Indicate the current month and year for the Reconciliation submission.

If banking does not allow selecting the required date, it is likely that Reconciliation for that date has already been submitted.

1. Click the button on the left.

1. Tick ✓ all accounts for which Reconciliation must be submitted.

1. Click the button at the top left.

1. Click the button on the left.

1. At this stage, Reconciliation has been sent. The process is complete.

4.2. Checking Payment Status

1. Log in to the Operator personal account.
2. Select International Business in the top menu.

1. Select Foreign exchange remittance and then Transactions status inquiry.
2. Select the account, date, and type of payment for which you are checking the status, then click Query.
3. The payment status will be shown next to the transaction.

4.3. Currency Exchange

1. Log in to online banking and select the section.

1. Select the section.

1. Enter the account number (USD/EUR), currency, amount, account number (CNY), and customs code. In the type of funds section, select 一般贸易.

1. Click the button.

1. Confirm the data and upload documents — contract, invoice, and bill of lading.

1. Click the button.

1. The application is sent for review. Once approved, the entry is confirmed, and the currency purchase is made at the rate on the date of the entry.
2. Currency purchase management:

Operations approved in the international settlement system can be found in this section.

1. Click next.

1. Click the transaction number to view transaction details as shown below.

1. Done! Click print to print the currency purchase receipt, as shown below.

   

4.4. Generating Bank Statements

1. Log in to online banking and select the section.

1. Select the account for which you want to generate a statement.

1. Select the section

1. Select the date. The maximum period for one statement is 180 days: the end date must fall within 180 days of the start date, so a calendar half-year (181–184 days) will not pass; see Generating bank statements in CZCB.

1. Click the button.

1. Select PDF.

A statement cannot be generated if there were no transactions during the selected period.

1. Leave the field unchanged and click the button.

1. Done! The statement will be in the Downloads folder on your computer.