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Assistance with Using CZCB Banking

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We offer assistance for clients who wish to delegate matters related to setting up Ukey and personal accounts or making payments in CZCB

1. Ukey and Personal Account Setup

Format

A Zoom call with remote setup via TeamViewer or step-by-step guidance. The call is held in English.

By the end of the call you will have:

  • a configured Ukey and personal account for Operator
  • a configured Ukey and personal account for Authoriser
  • an understanding of how to make payments and perform quarterly payment reconciliations
  • a recording of the call
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Before requesting assistance on this matter you may try setting up the Ukey and personal accounts yourself using this special guide.

2. Monthly Support for Communication with the Bank in Chinese

Format

Premium monthly service with unlimited handling of matters with Chinese-speaking bankers:

  • pre-approval of documents for upload with bankers
  • clarifying reasons for refusal to approve transaction documents

Communication is via email in English. Response time is within 24 hours.

3. Payment Processing and Monthly Support for Communication with the Bank in Chinese

This service package is mandatory if the second token is issued to our Chinese partner.

To opt out of this package the token must be reissued to another person.

Format

Premium service for handling each transaction:

  • checking contracts for compliance with bank requirements
  • checking invoices for compliance with bank requirements
  • uploading documents into the system provided that the physical Operator token is handed over

Additionally unlimited monthly support for handling matters with Chinese-speaking bankers:

  • pre-approval of documents for upload with bankers
  • clarifying reasons for refusal to approve transaction documents

Communication is via email in English. Response time is within 24 hours.

Before requesting assistance on this matter, you may try making payments yourself using this special guide.
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To request assistance on any of these matters please contact your client chat with private.law.

Contact Information

If you have any questions or require a consultation, our experts will be happy to assist you.

Private.law Attorneys

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