🇪🇸ASISA App Registration in Spain

Concept

The ASISA app is a mobile application from the Spanish insurer for managing your policy: booking doctor appointments, accessing your digital policy card, viewing visit history, and communicating with the insurance company.

🍓 App registration is a technical operation for using your policy after receiving your residence card. It is not part of the immigration package: for UGE (Unidad de Grandes Empresas), a digital insurance certificate is sufficient. The app is needed after the client starts using medical services in Spain.

What the App Provides

• digital policy card (shown at network clinics);
• doctor appointment booking within the ASISA network;
• video consultations with doctors;
• visit history;
• access to electronic prescriptions;
• communication with the insurer for coverage questions.

What You Need for Registration

• active ASISA insurance policy;
• DNI / NIE / TIE (Spanish identification number);
• mobile phone to receive verification code;
• email for registration.

Registration via Website or App

Basic scenario:

1. Download the ASISA app from Google Play / App Store;
2. Open it, select "Register" / "Registrarse";
3. Enter your DNI / NIE / TIE and policy number;
4. Receive SMS verification code on your mobile;
5. Create an access password;
6. Confirm your email address.

Some features (e.g., video consultations) may require additional verification via a call to ASISA's phone line or a visit to an office.

What to Do If You Have Registration Problems

• verify that your NIE / TIE is entered correctly (including the control letter);
• verify that the mobile number matches the one listed in your ASISA policy;
• if SMS doesn't arrive — update your contact details in your personal account on the ASISA website;
• if problems persist — call ASISA support or visit an office.

Connection to Immigration File

App registration is not required for the immigration file. Proof of coverage for UGE is the insurance certificate from ASISA — typically a PDF that can be downloaded from your personal account on the website or obtained from your insurance agent.

After receiving your residence card, the app becomes a practical tool for using medical services in Spain.

Related Materials

• ASISA: app, policy card, doctor appointments and emergency care — main page about ASISA
• Spain Digital Nomad Visa: regime for remote workers
• DKV: Activa DKV app and using medical insurance — alternative provider